Home Service Contact

Solution Builders Computer Services by Jim Cummins

 

What's New?

Here's what is going on in my neck of the woods.

Opening Shop in the Twin Cities!

How to Video: Submitting Helpdesk Tickets using SBCC

Video: How To Submit a Ticket using SBCC

Who am I?

I am your personal technology guru.

What qualifications do I have?

By day, I am a 26 year old information technology professional. I moonlight as a personal computer repair technician and technology advisor.

How did I started in the technology field?

Since I was young I've been interested in about all things tech. My real passion, however, is teaching people like my mom, dad, and grandma how technology can improve their lives.

Avoid Phone Queues and Leaving Voicemails

Submit a ticket using SBCC and ask for us to follow up by phone. No waiting in helpdesk queues or annoying hold music.

Not using SBCC yet? Sign up for SBCC.

Next: Introduce SBCC to your Staff

Use the materials below to make sure your staff know how easy it is to submit tickets using SBCC.

Print Resources

Printable SBCC Info Sheet

SBCC Email Form Letter

Video Resources

How to Submit a Ticket using SBCC

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